FAQ

Yes! All of our materials are delivered in digital format for you to print at home.

Quick Steps:

1. 1. Add items to your cart.

   2. Go to the cart and click “Checkout”.

   3. Enter your name, mobile number, and a valid email address.

   4. Choose a payment method and complete the payment.

   5. Download the files in your Personal Account on the website.

Detailed Guide (For First-Time Buyers):

1. Browse the store and add your desired items to the cart.
   Hover over a product and click the cart icon to add it.

2. Go to the top right corner of the page, hover over the cart icon, and click “View Cart”.

3. Carefully review your selected items and their quantities.
   Remove any items you no longer need.

4. Check the total amount in your cart.
   If you have a discount coupon, click “Coupon”, enter the code, and click “Apply”. The total will update automatically.

5. Click “Proceed to Checkout” — this button appears on the right side of the cart page.

6. Fill in your first and last name, phone number, and a valid email address.

7. Read and check the box to accept the Terms of Service and Privacy Policy.
   Checking this box means you agree to the terms of purchase on this website.

8. Click “Proceed to Payment”.

9. Choose a payment method:

   • Bank card (online)

   • Google Pay / Apple Pay (from your phone)

10. If paying by card or online, confirm the payment in your banking app.
    Payments are processed securely via WayForPay, and you’ll receive a digital receipt upon completion.

11. After payment, access to your purchased materials is granted immediately.
    Go to your Personal Account and download the files at any time.

Access to downloads is provided immediately after payment in your personal account on this website.

Download links are active for 3 days after purchase. We recommend downloading your materials right away, as the website is regularly updated. Thank you for your understanding!

All materials are sent in PDF format. Please make sure you have a PDF reader installed on your device.

If your download links aren’t working or the page doesn’t load, please contact support at anelok.belik@gmail.com with the subject line “Download Link Issue”.

Make sure to include:

• Your mobile number

• Your order number (from the confirmation email)

• A screenshot or screen recording of the problem

We’ll help you as soon as possible!

No! Anelok Publishing materials are strictly prohibited from being sold, shared, copied, or distributed — whether for free or for payment, in digital or printed form.

All resources are intended for personal use only in working with children.

If you’re unable to access your account or aren’t receiving password reset emails, please contact us at anelok.belik@gmail.com with the subject line “Can’t reset password”.
We’ll help you restore access as soon as possible.